Differentiate among payer types and patient responsibilities [i.e., copay, co-insurance, deductible, self-pay, Advance Beneficiary Notice (ABN), etc.]

MED.2.3

Depth 1

Explain Explanation of Benefits (EOB) to the patient

MED.2.4

Depth 1

Identify and enter diagnosis/procedure codes and charges accurately

MED.2.5

Depth 1

Perform bookkeeping procedures (e.g., post charges and reconcile daily receivables)

MED.3.1

Depth 1

Identify and define medical terminology (e.g., root word, prefixes, and suffixes)

MED.3.2

Depth 1

Identify and use approved medical abbreviations

MED.4.1

Depth 1

Demonstrate appropriate written, verbal, and nonverbal communication skills

MED.4.2

Depth 1

Describe and explain coping skills (e.g., trauma, dying, and death)

MED.4.3

Depth 1

Apply coping skills (e.g., trauma, dying, and death)

MED.4.4

Depth 1

Utilize screening tools (i.e., depression, abuse, pain, etc.), document, and report patient status

MED.4.5

Depth 1

Describe and explain cultural diversity in the healthcare setting

MED.4.6

Depth 1

Demonstrate telephone communication skills (e.g., answering, screening, and documenting)

MED.5.1

Depth 1

Prepare, obtain, and verify patient information for scheduling, registration, and check-in using two forms of patient identification (i.e., state-issued driver’s license, insurance card, photo ID, etc.)

MED.5.2

Depth 1

Practice confidentiality of patient data following HIPAA regulations

MED.5.3

Depth 1

Identify and use the correct chart forms (paper and electronic)

MED.5.4

Depth 1

Follow proper charting documentation procedures (e.g., note date, time, and reason for visit)

MED.5.5

Depth 1

Utilize data collection formats for record keeping [e.g., Subjective, Objective, Assessment, and Plan (SOAP); chief complaint, history, examination, details of complaints, drugs and dosage, assessment, and return visit (CHEDDAR); History, Physical, Impression, Plan (HPIP); Health Practitioners’ Intervention Program (HPIP); problem-oriented medical record (POMR); and Situation-Background-Assessment-Recommendation (SBAR)]

MED.5.6

Depth 1

Sort and prioritize mail, email, and FAXES (paper and electronic)

MED.5.7

Depth 1

Explain the use of the patient portal

MED.5.8

Depth 1

Prioritize and process telephone calls

MED.5.9

Depth 1

Obtain prior authorization from insurance companies

MED.5.10

Depth 1

Obtain eligibility benefits and process referrals

MED.5.11

Depth 1

Process patient for checkout and provide any additional instructions, and plan of care

MED.5.12

Depth 1

Perform basic computer applications (i.e., word processing, email, spreadsheet, electronic health records, practice management software, etc.)

MED.6.1

Depth 1

Request two identifiers from each patient (i.e., DOB, first and last name, passport, etc.)

MED.6.2

Depth 1

Obtain and record accurate vital signs (including manual blood pressure) and report abnormal findings

MED.6.3

Depth 1

Obtain and record reason for visit, allergies, medication history, pain level, and necessary screening tools

MED.6.4

Depth 1

Collect patient weight, height, and BMI

MED.6.5

Depth 1

Measure chest and head circumference of pediatric patient

MED.6.6

Depth 1

Recognize changes in patient condition and report changes to licensed healthcare provider

MED.6.7

Depth 1

Prepare patient for exam or procedure (gown/drape)

MED.6.8

Depth 1

Place patient in appropriate position for procedure (e.g., sitting, standing, supine, Sims, Fowler’s, semi-Fowler, prone, Trendelenburg, and lithotomy)

MED.6.9

Depth 1

Provide for patient comfort, safety, and privacy/modesty

MED.6.10

Depth 1

Instruct patients in preparation for examinations and procedures (e.g., routine physical exams and specialty exams)

MED.7.1

Depth 1

Change dressings or bandages

MED.7.2

Depth 1

Perform wound care (e.g., sterile technique and cultures), and recognize changes in wound to be reported to licensed healthcare provider

MED.7.3

Depth 1

Remove sutures and skin staples

MED.7.4

Depth 1

Assist with physical modalities (e.g., application of heat/cold, splints/slings, ACE bandages, and cast removal)

MED.7.5

Depth 1

Confirm written order, prepare, and administer correct medication according to use, dosage, side effects, contraindications, and patient education

MED.7.6

Depth 1

Re-verify two patient identifiers and patient allergies prior to medication administration

MED.7.7

Depth 1

Perform dosage calculations and units of measurements

MED.7.8

Depth 1

Administer provider-prescribed medication via specified routes applying the “rights of medication administration”

MED.7.9

Depth 1

Observe patient for adverse reactions prior to discharge and report changes to licensed healthcare provider

MED.7.10

Depth 1

Process prescription refill order as directed by licensed healthcare provider

MED.7.11

Depth 1

Provide vaccination information sheet and obtain patient consent

MED.7.12

Depth 1

Administer vaccination and complete necessary documentation

MED.8.1

Depth 1

Identify common instruments needed for procedures

MED.8.2

Depth 1

Prepare and maintain a sterile field and assist provider as instructed

MED.8.3

Depth 1

Assist provider in minor surgery or procedure

MED.8.4

Depth 1

Collect, label, and process specimens

MED.8.5

Depth 1

Recognize a medical emergency and assist in providing aid

MED.8.6

Depth 1

Perform and document Clinical Laboratory Improvement Amendments (CLIA)-waived point-of-care testing

MED.8.7

Depth 1

Employ principles of asepsis (e.g., sanitization, disinfection, and sterilization)

MED.8.8

Depth 1

Reinforce provider instructions with patient prior to discharge

MED.9.1

Depth 1

Identify components of the medical record

MED.9.2

Depth 1

Ensure accuracy and completeness of the medical record

MED.9.3

Depth 1

Maintain integrity and security of the medical record

MED.9.4

Depth 1

Identify medical filing systems (e.g., numeric and alphabetical)

MED.9.5

Depth 1

Explain record retention practices

MED.9.6

Depth 1

Explain release of medical record and HIPAA requirements

MED.10.1

Depth 1

Use hand hygiene according to Center for Disease Control (CDC)

MED.10.2

Depth 1

Use Universal Precautions according to Occupational Safety and Health Administration (OSHA) and use transmission-based precautions according to CDC

MED.10.3

Depth 1

Identify the procedure for the reporting of communicable diseases and bloodborne pathogens

MED.10.4

Depth 1

Don, remove, and discard personal protective equipment (PPE) according to standard procedure including gloves, gowns, masks, lab coats, goggles, and face shields

MED.10.5

Depth 1

Demonstrate isolation technique and the use of isolation procedures

MED.10.6

Depth 1

Comply with hazardous labeling requirements according to OSHA (e.g., safety signs, symbols, and special instructions)

MED.10.7

Depth 1

Describe procedures for cleaning laboratory spills

MED.10.8

Depth 1

Handle and dispose of contaminated and hazardous items according to OSHA guidelines

MED.10.9

Depth 1

Use fire and chemical safety protocols [e.g., Safety Data Sheets (SDSs) and the use of fire extinguishers

MED.10.10

Depth 1

Describe disaster and fire evacuation plans used by various facilities and statewide alert codes

MED.10.11

Depth 1

Maintain a clean work area (e.g., cleaning agents, Clorox, and other disinfectants)

MED.10.12

Depth 1

Maintain a safe work environment (e.g., proper storage of equipment, materials, and chemicals; proper containment of food and personal items; hair tied back and minimal jewelry)

MED.10.13

Depth 1

Maintain environmental control for medications and supplies according to manufacturer specifications

MED.10.14

Depth 1

Maintain environmental control for medications and supplies according to manufacturer specifications

MED.10.15

Depth 1

Report and isolate unsafe conditions for self and others (e.g., frayed cords, spillages, puddles on floor, and bed rails down)

MED.10.16

Depth 1

Demonstrate proper body mechanics and lifting techniques

MED.10.17

Depth 1

Demonstrate imaging safety

MED.10.18

Depth 1

Practice National Patient Safety Goals (NPSG) (i.e., falls, patient medication, clinical alarm systems, etc.)

MED.10.19

Depth 1

Define and utilize Safety Data Sheets (SDSs)

MED.10.20

Depth 1

Perform autoclaving following American National Standards Institute/Association for the Advancement of Medical Instrumentation (ANSI/AAMI) guidelines

MED.11.1

Depth 1

Follow local, state, and federal laws, rules, and regulations for Medical Assistants

MED.11.2

Depth 1

Explain HIPAA regulations and requirements (i.e., disclosure of information to a spouse, employer request for records, creation of NPI number, etc.)

MED.11.3

Depth 1

Adhere to organizational policy and procedures for Medical Assistants

MED.11.4

Depth 1

Maintain positive professional relationships in the workplace

MED.11.5

Depth 1

Perform professional responsibilities with honesty, reliability, and integrity

MED.11.6

Depth 1

Perform only those tasks within the Medical Assisting scope of practice

MED.12.1

Depth 1

Perform venipuncture

MED.12.2

Depth 1

Perform electrocardiograms

MED.12.3

Depth 1

Perform visual acuity and color vision testing

MED.12.4

Depth 1

Perform audiometry

MED.12.5

Depth 1

Perform basic spirometry and peak flow testing

MED.12.6

Depth 1

Administer small volume nebulizer (SVN) treatment

MED.12.7

Depth 1

Perform pulse oximetry

MED.12.8

Depth 1

Perform ear lavage

MED.12.9

Depth 1

Perform capillary puncture

MED.13.1

Depth 1

Identify structure, function, and disorders related to the Integumentary System

MED.13.2

Depth 1

Identify structure, function, and disorders related to the Musculoskeletal System

MED.13.3

Depth 1

Identify structure, function, and disorders related to the Circulatory System

MED.13.4

Depth 1

Identify structure, function, and disorders related to the Respiratory System

MED.13.5

Depth 1

Identify structure, function, and disorders related to the Gastrointestinal System

MED.13.6

Depth 1

Identify structure, function, and disorders related to the Urinary System

MED.13.7

Depth 1

Identify structure, function, and disorders related to the Nervous System

MED.13.8

Depth 1

Identify structure, function, and disorders related to the Endocrine System

MED.13.9

Depth 1

Identify structure, function, and disorders related to the Reproductive System

MED.13.10

Depth 1

Identify structure, function, and disorders related to the Sensory System

MED.13.11

Depth 1

Identify structure, function, and disorders related to the Lymphatic System

Framework metadata

Source document: Arizona CTE Standards
License: CC BY 4.0 US