Office Education Cooperative: Grades 11, 12

OEC Expectations & Responsibilities

Technology

Human Relations

Communications

Financial Information

Records Management

Employment Skills

Child Labor Laws

Define terminology

List the responsibilities of OEC students

Explain the responsibilities of OEC students

Define terminology

List software applications used in processing business information

Describe and list the word processing, database, spreadsheet, and desktop publishing activities performed in an office

Explain the use of a 10-key pad

Model proper hand position using the touch system

Discuss ergonomics, and list factors affecting office ergonomics

List the basic records management systems

Identify equipment used in the automated office

Define terminology

Discuss the office environment

Identify an acceptable social environment

Identify an acceptable ethical work environment

Identify concepts relating to teamwork

Explain the importance of setting career goals (i.e., short-and long-term)

Describe the value of self-assessment

Identify skills and knowledge required to upgrade and improve performance

Explain the importance of life-long learning to a successful career

Define the management process

Discuss the levels of hierarchy in a business

Discuss the duties of supervisors and managers

Define terminology

Discuss communication skills

Describe the communication process (verbal & nonverbal)

Describe the barriers to communication

Identify the five C's of communication

Discuss writing as a business skill

Identify the different types of written communication

Discuss listening as a business skill

Identify barriers to effective listening

Discuss speaking as a business skill

Identify two types of speaking skills

Identify documents used in applying for a job

Discuss interview techniques

Define terminology

Explain the procedure for opening a checking account

Describe the types of endorsements

Describe various types of banking transactions

Explain the process of preparing a check

Demonstrate the procedure of reconciling a bank statement

Discuss electronic banking (i.e., EFT, ATM)

Explain the steps in preparing petty cash transactions

Describe the types of compensation plans

Discuss time cards and regular and overtime rate of pay

Explain the various types of voluntary and required deductions relating to payroll

Discuss payroll register and gross and net pay

Describe an employee earnings record

Define terminology

Identify manual records management systems

List the advantages and disadvantages of both the manual and electronic records management systems

Define terminology

Describe the different sources to learn about job openings (i.e., newspaper, personal inquiry, agencies, ads, and networking)

Discuss credentials, resume, letter of application, and employment application

Describe an interview

Discuss follow-up letters

Identify items covered in a job orientation (i.e., fringe benefits, personal leave, sick leave, and job termination)

Identify ways that employees are evaluated

Define terminology

Identify the agencies governing child labor laws

Identify child labor restrictions

Identify exceptions to child labor laws

Prepare a list of terms with definitions

Sign terms of student-parent agreement

Choose job objective, and complete student training plan based on career objective

Complete wage and hour form with documentation

Review employer evaluation and attendance forms

Become a member, and participate in a business student organization

Prepare a list of terms with definitions

Evaluate the need for using different software

Create business documents (i.e., memos, letters, reports, tables)

Create spreadsheet and database, and perform desktop publishing activities (i.e., fliers, presentations, brochures)

Apply the use of a 10-key pad to business math problems

Demonstrate 10-key proficiency

Evaluate classroom ergonomics

Generate plans to improve classroom ergonomics

Analyze the advantages of both the manual and electronic records management systems

Analyze the disadvantages of both the manual and electronic records management systems

Prepare a list of terms with definitions

List the different types of offices (i.e., mobile, traditional, home, virtual)

Compose a list of acceptable social behaviors (i.e., office politics, attitude)

Compose a list of unacceptable social behaviors (i.e., harassment, piracy)

Analyze social behavior situations

Compose a list of acceptable ethical behaviors

Compose a list of unacceptable ethical behaviors

Analyze ethical behavior situations

Develop a project using teamwork concepts

Design short-and long-term career goals

Prepare a self-assessment

Prepare a plan of action for career advancement

Develop strategies to accommodate impending changes in the workplace

List the management functions

List specific examples of an activity in each of the management functions

List the levels of hierarchy in a business

List reasons some supervisors and managers fail

Prepare a list of terms with definitions

Apply communication skills to job performance

List the essentials of the communications process

List situations with communication barriers

Apply the five C's of communication (i.e., write a letter/memo, send an e-mail)

Select the appropriate written communications for the appropriate situations

List the techniques of effective listening

Apply listening techniques to listening situations

Access listening situations through role-playing, group activities, etc.

Evaluate a speech presentation for communication skills

Prepare a speech

Present a speech

Classify speeches according to formal or informal communication

Prepare documents needed for the job application process (i.e., job application resume, cover letter, letter of application, follow-up letter)

Demonstrate interview techniques

Prepare a list of terms with definitions

Prepare a signature card

Prepare various types of endorsements (i.e., restrictive, special, blank)

Prepare a deposit slip

Prepare a check

Reconcile a bank statement

Analyze various electronic banking situations (transferring of funds, night deposits)

Record transactions in a petty cash record

Analyze and apply the types of compensation plans to various situations (i.e., salary, hourly, commissions, etc.)

Prepare a time card

Prepare a payroll register

Prepare an employee earnings record

Prepare a list of terms with definitions

Solve records management problems (i.e., alphabetic filing, numeric filing, geographic filing, chronological filing, etc.)

Prepare a list of terms with definitions

Search job vacancies using sources such as the World Wide Web, newspapers, agencies, etc.

Prepare a resume, letter of application, and employment application

Participate in a mock interview

Prepare a follow-up letter

List various fringe benefits, reasons for personal and sick leave, and reasons for job termination

Prepare a list of terms with definitions

List the governing agencies

List hourly restrictions

List wage restrictions

List types of jobs (hazardous, nonhazardous)

List exceptions to child labor laws