Business Communication

TEF3: Business Communication

TEF3.A: Employability Skills

TEF3.B: Grammatically Correct and Professional Business Correspondence

TEF3.C: Verbal and Nonverbal Communication

TEF3.D: Listening Skills

TEF3.E: Word Processing

TEF3.F: Integration of Communication in the Workplace

TEF3.G: Skills and Strategies for Effective Presentations

TEF3.H: Digital Technology, Networking Tools and Social Networking

TEF3.I: Presentation Software

TEF3.J: Student Organizations

TEF3.A.1: demonstrate employability skills required by business and industry

TEF3.B.2: examine and practice grammar, mechanics, and process of composing professionally written business communications

TEF3.C.3: apply effective oral communication in various situations by communicating in a clear, courteous, concise, and professional manner

TEF3.D.4: listen discriminately and respond appropriately to oral communication

TEF3.E.5: master word processing software at an expert level to create, edit, and publish professional-appearing business documents

TEF3.F.6: integrate multiple forms of communication in the successful pursuit of a career/employment

TEF3.G.7: apply skills and strategies for the delivery of effective oral communication and presentations

TEF3.H.8: use digital technologies (e.g., computers, PDAs, media players, GPS, etc.), communication/networking tools, and social networks appropriately to access, manage, integrate, evaluate, and create information to successfully function in professional settings

TEF3.I.9: master presentation software to create, edit, publish, and deliver professional-appearing business presentations

TEF3.J.10: explore how related student organizations are integral parts of career and technology education courses through leadership development, school and community service projects, entrepreneurship development, and competitive events

TEF3.A.1.a: communicate effectively through writing, speaking, listening, reading, and interpersonal abilities

TEF3.A.1.b: demonstrate creativity with multiple approaches to ask challenging questions resulting in innovative procedures, methods, and products

TEF3.A.1.c: exhibit critical-thinking and problem-solving skills to locate, analyze, and apply information in career planning and employment situations

TEF3.A.1.d: model work-readiness traits required for success in the workplace including integrity, honesty, accountability, punctuality, time management, and respect for diversity

TEF3.A.1.e: apply the appropriate skill sets to be productive in a changing, technological, diverse workplace to be able to work independently and apply team work skills

TEF3.A.1.f: present a professional image through appearance, behavior, and language

TEF3.B.2.a: correctly apply mechanics of punctuation, capitalization, and number expression when composing business communications

TEF3.B.2.b: create grammatically correct and professionally written correspondence

TEF3.B.2.c: understand and demonstrate the differences between technical writing and traditional writing, e.g., two to three paragraph email or memo versus an essay

TEF3.B.2.d: apply the writing process to plan, compose, and edit effective business communications

TEF3.B.2.e: interpret the four basic activities in the pre-writing process (defining purpose, identifying audience, gathering information, and organizing information)

TEF3.B.2.f: produce clear and coherent writing in which the development, organization, and style are appropriate to task, purpose, and audience

TEF3.C.3.a: effectively use language, visuals, proper tone, body language, and method of delivery appropriate to the situation, audience and purpose

TEF3.C.3.b: understand the relationship between verbal and nonverbal communication, e.g., attire, name badge, facial expressions, gestures, voice modulation, tone, body language

TEF3.C.3.c: understand and demonstrate appropriate greetings and courtesies in the business environment, e.g., initial greeting/meeting, please, thank you and excuse me, telephone greeting, voicemail, email, delivery of bad news vs. good news

TEF3.C.3.d: monitor and adjust one's own participation and body language according to the situation and the needs of others, e.g., focuses on speaker, avoids interruptions, does not dominate conversation, uses techniques for taking turns, attends to cultural differences in communication styles, such as variations in pause time, pace, volume/intensity, and body language

TEF3.C.3.e: deliver impromptu and planned speeches with confidence

TEF3.D.4.a: critique group members' and own interactions/work and adjust to ensure group success

TEF3.D.4.b: interpret given information to compose questions with confidence to prompt general and specific information or provide feedback

TEF3.D.4.c: demonstrate cordial contribution of relevant ideas with support or evidence by clarifying, illustrating, or expanding, e.g., contribute topics related to ideas with support and talk in turn with consideration for others in the conversation

TEF3.D.4.d: identify and eliminate distractions, e.g., cell phones, devices, etc., to enhance attention to speaker

TEF3.D.4.e: assess and respond to non-verbal communication as active listener or speaker

TEF3.E.5.a: share and maintain documents by configuring options, restricting access to a document, and adding and modifying templates in an existing document

TEF3.E.5.b: format content of a document by applying advanced font and paragraph attributes, creating tables and charts, constructing reusable content in a document, and linking sections

TEF3.E.5.c: track and reference documents by reviewing, comparing and combining documents, creating a reference page, creating a table of authorities in a document, and creating an index in document

TEF3.E.5.d: perform mail merge operations by executing mail merge, create a mail merge by using other data sources, and creating labels and forms

TEF3.E.5.e: manage macros and forms by creating and manipulating macros, applying and manipulating macro options, creating forms, and manipulating forms

TEF3.F.6: integrate multiple forms of communication in the successful pursuit of a career/employment

TEF3.F.6: integrate multiple forms of communication in the successful pursuit of a career/employment

TEF3.F.6: integrate multiple forms of communication in the successful pursuit of a career/employment

TEF3.F.6: integrate multiple forms of communication in the successful pursuit of a career/employment

TEF3.F.6: integrate multiple forms of communication in the successful pursuit of a career/employment

TEF3.F.6: integrate multiple forms of communication in the successful pursuit of a career/employment

TEF3.F.6: integrate multiple forms of communication in the successful pursuit of a career/employment

TEF3.G.7.a: analyze the situation, purpose, and audience to guide the planning and presentation of oral communication, e.g., debate, speech, mock job/academic interview

TEF3.G.7.b: understand and organize speech/presentation into three parts: opening, body, and closing

TEF3.G.7.c: use techniques to enhance the message, e.g., irony and dialogue to achieve clarity, force, and aesthetic effect; technical language

TEF3.G.7.d: apply vocals, articulation, logical, ethical, and emotional appeals to support the purpose

TEF3.G.7.e: make necessary adjustment in delivery and language during presentations to connect with audience based on interpretation of verbal and nonverbal responsiveness of audience

TEF3.G.7.f: utilize hardware, software, and the preparation needed to create a multimedia and media-rich presentation for business or personal use

TEF3.H.8.a: distinguish between personal and professional use of social media outlets, e.g., Twitter, Facebook, LinkedIn, etc.

TEF3.H.8.b: evaluate use of social media for business messaging

TEF3.H.8.c: understand and apply social media etiquette with focus on target audience and purpose of message

TEF3.H.8.d: examine how individuals interpret messages differently, how values and points of view are included or excluded, and how media can influence beliefs and behaviors

TEF3.H.8.e: apply a fundamental understanding of the ethical/legal and privacy issues surrounding the access and use of media (what to share, what not to share)

TEF3.H.8.f: display proper use and etiquette of digital technology devices to communicate business objectives in supporting a mobile environment

TEF3.I.9.a: manage the presentation by adjusting views, manipulating presentation, configuring quick access toolbar, and presentation file options

TEF3.I.9.b: create professional slide presentation by constructing and editing a photo album, changing slide orientation settings, adding and deleting slides, formatting slides, entering and editing text, and formatting text box

TEF3.I.9.c: apply graphical and multimedia elements to presentation by manipulating graphical elements, images, clip art, shapes, WordArt, SmartArt, and editing video and audio content

TEF3.I.9.d: create charts and tables within a presentation by constructing, modifying, and inserting a table and a chart, and applying and manipulating table and chart elements and layouts

TEF3.I.9.e: apply transitions and animations to the presentation by selecting and manipulating built-in and custom animation, applying effect and path options, applying and modifying transitions between slides

TEF3.I.9.f: prepare and deliver presentation by applying knowledge to save, share, print, and protect the presentation by applying presentation tools, setting-up a slide show, setting presentation timing, and recording the presentation

TEF3.I.9.g: demonstrate presentation skills by creating well-organized, audience-appropriate presentations such as informative, entertaining, instructional, etc., using proper public speaking techniques

TEF3.J.10.a: explain the goals, mission and objectives of Future Business Leaders of America (FBLA)

TEF3.J.10.b: explore the impact and opportunities a student organization, e.g., FBLA, can develop to bring business and education together in a positive working relationship through innovative leadership and career development programs

TEF3.J.10.c: explore the local, state, and national opportunities available to students through participation in related student organization (FBLA) including, conferences, competitions, community service, philanthropy, and other FBLA activities

TEF3.J.10.d: explain how participation in career and technology education student organizations can promote lifelong responsibility for community service and professional development

TEF3.J.10.e: explore the competitive events related to the content of this course and the required competencies, skills, and knowledge for each related event for individual, team, and chapter competitions