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Citing information from at least one of the three major credit reporting agencies, describe credit reports and credit scores; explain the impact of credit history on a customer’s ability to secure credit, identifying key factors that influence one’s credit score, such as paying bills on time. Analyze a sample credit report; interpret how the contents may affect a borrower’s credit score, borrowing opportunities, and cost of credit; and, evaluate the credit risk to the financial institution. Role-play the part of a bank credit counselor in a scenario instructing a denied applicant ways to improve his or her credit score.