Standard set
Education, Child Development, and Family Services
Standards
Showing 363 of 363 standards.
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Knowledge and Performance
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Pathway Standards
1.0
Anchor Standard
Academics
2.0
Anchor Standard
Communications
3.0
Anchor Standard
Career Planning and Management
4.0
Anchor Standard
Technology
5.0
Anchor Standard
Problem Solving and Critical Thinking
6.0
Anchor Standard
Health and Safety
7.0
Anchor Standard
Responsibility and Flexibility
8.0
Anchor Standard
Ethics and Legal Responsibilities
9.0
Anchor Standard
Leadership and Teamwork
10.0
Anchor Standard
Technical Knowledge and Skills
11.0
Anchor Standard
Demonstration and Application
A.
Child Development
B.
Consumer Services Pathway
C.
Education
D.
Family and Human Services
2.1
Performance Indicator
Recognize the elements of communication using a sender–receiver model.
2.2
Performance Indicator
Identify barriers to accurate and appropriate communication.
2.3
Performance Indicator
Interpret verbal and nonverbal communications and respond appropriately.
2.4
Performance Indicator
Demonstrate elements of written and electronic communication, such as accurate spelling, grammar, and format.
2.5
Performance Indicator
Communicate information and ideas effectively to multiple audiences using a variety of media and formats.
2.6
Performance Indicator
Advocate and practice safe, legal, and responsible use of digital media information and communications technologies.
3.1
Performance Indicator
Identify personal interests, aptitudes, information, and skills necessary for informed career decision making.
3.2
Performance Indicator
Evaluate personal character traits, such as trust, respect, and responsibility, and understand the impact they can have on career success.
3.3
Performance Indicator
Explore how information and communication technologies are used in career planning and decision making.
3.4
Performance Indicator
Research the scope of career opportunities available and the requirements for education, training, certification, and licensure.
3.5
Performance Indicator
Integrate changing employment trends, societal needs, and economic conditions into career planning.
3.6
Performance Indicator
Recognize the role and function of professional organizations, industry associations, and organized labor in a productive society.
3.7
Performance Indicator
Recognize the importance of small business in the California and global economies.
3.8
Performance Indicator
Understand how digital media are used by potential employers and postsecondary agencies to evaluate candidates.
3.9
Performance Indicator
Develop a career plan that reflects career interests, pathways, and postsecondary options.
4.1
Performance Indicator
Use electronic reference materials to gather information and produce products and services.
4.2
Performance Indicator
Employ Web-based communications responsibly and effectively to explore complex systems and issues.
4.3
Performance Indicator
Use information and communication technologies to synthesize, summarize, compare, and contrast information from multiple sources.
4.4
Performance Indicator
Discern the quality and value of information collected using digital technologies, and recognize bias and intent of the associated sources.
4.5
Performance Indicator
Research past, present, and projected technological advances as they impact a particular pathway.
4.6
Performance Indicator
Assess the value of various information and communication technologies to interact with constituent populations as part of a search of the current literature or in relation to the information task.
5.1
Performance Indicator
Identify and ask significant questions that clarify various points of view to solve problems.
5.2
Performance Indicator
Solve predictable and unpredictable work-related problems using various types of reasoning (inductive, deductive) as appropriate.
5.3
Performance Indicator
Use systems thinking to analyze how various components interact with each other to produce outcomes in a complex work environment.
5.4
Performance Indicator
Interpret information and draw conclusions, based on the best analysis, to make informed decisions.
6.1
Performance Indicator
Locate, and adhere to, Material Safety Data Sheet (MSDS) instructions.
6.2
Performance Indicator
Interpret policies, procedures, and regulations for the workplace environment, including employer and employee responsibilities.
6.3
Performance Indicator
Use health and safety practices for storing, cleaning, and maintaining tools, equipment, and supplies.
6.4
Performance Indicator
Practice personal safety when lifting, bending, or moving equipment and supplies.
6.5
Performance Indicator
Demonstrate how to prevent and respond to work-related accidents or injuries; this includes demonstrating an understanding of ergonomics.
6.6
Performance Indicator
Maintain a safe and healthful working environment.
6.7
Performance Indicator
Be informed of laws/acts pertaining to the Occupational Safety and Health Administration (OSHA).
7.1
Performance Indicator
Recognize how financial management impacts the economy, workforce, and community.
7.2
Performance Indicator
Explain the importance of accountability and responsibility in fulfilling personal, community, and workplace roles.
7.3
Performance Indicator
Understand the need to adapt to changing and varied roles and responsibilities.
7.4
Performance Indicator
Practice time management and efficiency to fulfill responsibilities.
7.5
Performance Indicator
Apply high-quality techniques to product or presentation design and development.
7.6
Performance Indicator
Demonstrate knowledge and practice of responsible financial management.
7.7
Performance Indicator
Demonstrate the qualities and behaviors that constitute a positive and professional work demeanor, including appropriate attire for the profession.
7.8
Performance Indicator
Explore issues of global significance and document the impact on the Education, Child Development, and Family Services sector.
8.1
Performance Indicator
Access, analyze, and implement quality assurance standards of practice.
8.2
Performance Indicator
Identify local, district, state, and federal regulatory agencies, entities, laws, and regulations related to the Education, Child Development, and Family Services industry sector.
8.3
Performance Indicator
Demonstrate ethical and legal practices consistent with Education, Child Development, and Family Services sector workplace standards.
8.4
Performance Indicator
Explain the importance of personal integrity, confidentiality, and ethical behavior in the workplace.
8.5
Performance Indicator
Analyze organizational culture and practices within the workplace environment.
8.6
Performance Indicator
Adhere to copyright and intellectual property laws and regulations, and use and appropriately cite proprietary information.
8.7
Performance Indicator
Conform to rules and regulations regarding sharing of confidential information, as determined by Education, Child Development, and Family Services sector laws and practices.
9.1
Performance Indicator
Define leadership and identify the responsibilities, competencies, and behaviors of successful leaders.
9.2
Performance Indicator
Identify the characteristics of successful teams, including leadership, cooperation, collaboration, and effective decision-making skills, as applied in groups, teams, and career technical student organization activities.
9.3
Performance Indicator
Understand the characteristics and benefits of teamwork, leadership, and citizenship in the school, community, and workplace setting.
9.4
Performance Indicator
Explain how professional associations and organizations (such as FHA-HERO) and associated leadership development and competitive career development activities enhance academic preparation, promote career choices, and contribute to employment opportunities.
9.5
Performance Indicator
Understand that the modern world is an international community and requires an expanded global view.
9.6
Performance Indicator
Respect individual and cultural differences and recognize the importance of diversity in the workplace.
9.7
Performance Indicator
Participate in interactive teamwork to solve real Education, Child Development, and Family Services sector issues and problems.
10.1
Performance Indicator
Interpret and explain terminology and practices specific to the Education, Child Development, and Family Services sector.
10.2
Performance Indicator
Comply with the rules, regulations, and expectations of all aspects of the Education, Child Development, and Family Services sector.
10.3
Performance Indicator
Construct projects and products specific to the Education, Child Development, and Family Services sector requirements and expectations.
10.4
Performance Indicator
Collaborate with industry experts for specific technical knowledge and skills.
10.5
Performance Indicator
Summarize the decisions and responsibilities involved in parenting in various cultures.
10.6
Performance Indicator
Describe and identify the stages of pregnancy, from conception through birth, and the implications of environment and heredity on the health and well-being of a child.
10.7
Performance Indicator
Explain the importance of studying child growth and development from infancy through adolescence.
10.8
Performance Indicator
Explain positive guidance and discipline techniques that promote feelings of self-worth as they apply to the developmental stages of children.
10.9
Performance Indicator
Demonstrate an understanding of the value and methods of providing infants, children, and adolescents with play and developmentally appropriate learning activities.
10.10
Performance Indicator
Describe the process of making consumer decisions, including the comparison of goods and services.
10.11
Performance Indicator
Practice how to manage financial resources to achieve personal and family goals.
10.12
Performance Indicator
Compare consumer resources, rights, and responsibilities and their relationship to the various levels of the economy.
10.13
Performance Indicator
Recognize the function of the family as a basic unit of society and the contributions of the family unit to the development of individuals.
10.14
Performance Indicator
Analyze the factors that affect the development of individuals and how to build positive relationships.
10.15
Performance Indicator
Describe the adjustments needed to adapt to major life changes throughout the human life cycle.
10.16
Performance Indicator
Apply strategies and resources for managing conflicts and crises.
10.17
Performance Indicator
Summarize the importance of wellness and safety to individual and family health and well-being.
10.18
Performance Indicator
Demonstrate an understanding of how to prevent and control infection and disease to produce the optimum health of individuals and families.
10.19
Performance Indicator
Explain the strategies that enable persons to manage and balance personal, family, and work responsibilities to enhance productivity and attain a quality of life.
10.20
Performance Indicator
Assess the individual, family, and workplace factors that influence decisions at each stage of the human life cycle.
10.21
Performance Indicator
Demonstrate an understanding of how knowledge, skills, attitudes, and behaviors learned in consumer and family studies can be transferred to advanced training and education or to careers related to the Education, Child Development, and Family Services sector.
11.1
Performance Indicator
Utilize work-based/workplace learning experiences to demonstrate and expand upon knowledge and skills gained during classroom instruction and laboratory practices specific to the Education, Child Development, and Family Services sector program of study.
11.2
Performance Indicator
Demonstrate proficiency in a career technical pathway that leads to certification, licensure, and/or continued learning at the postsecondary level.
11.3
Performance Indicator
Demonstrate entrepreneurship skills and knowledge of self-employment options and innovative ventures.
11.4
Performance Indicator
Employ entrepreneurial practices and behaviors appropriate to Education, Child Development, and Family Services sector opportunities.
11.5
Performance Indicator
Create a portfolio, or similar collection of work, that offers evidence through assessment and evaluation of skills and knowledge competency as contained in the anchor standards, pathway standards, and performance indicators.
A1.0
Pathway Standard
Recognize the essential aspects of the early childhood education, child care, and development industry and the industry's role in state and local economies.
A2.0
Pathway Standard
Identify and apply operational procedures and organizational policies at various early childhood education, child care, and development facilities.
A3.0
Pathway Standard
Summarize child care and development standards, licensing, regulations, and codes, including California Code of Regulations Title 5 and Title 22.
A4.0
Pathway Standard
Apply critical safety, emergency, and disaster procedures at the work site.
A5.0
Pathway Standard
Explain important elements of a child's physical, intellectual, emotional, and social growth and development.
A6.0
Pathway Standard
Employ the principles of positive interactions, guidance, and discipline in the workplace.
A7.0
Pathway Standard
Compare and apply the essential components of an effective learning environment for the early childhood classroom.
A8.0
Pathway Standard
Select and apply developmentally appropriate practices for curriculum development.
A9.0
Pathway Standard
Practice the principles and practices of good nutrition, health, and safety for infants and children.
A10.0
Pathway Standard
Communicate and interact effectively with families and communities.
A11.0
Pathway Standard
Identify teaching materials and resources that enhance classroom instruction and indoor and outdoor learning in early childhood education, child care, and development programs.
A12.0
Pathway Standard
Illustrate how to support the learning process in an assisting role.
B1.0
Pathway Standard
Describe important aspects of the consumer services industry and the role of the industry in local, state, national, and global economies.
B2.0
Pathway Standard
Understand the principles of effective workforce and organizational management, including the roles and responsibilities of management and employees.
B3.0
Pathway Standard
Demonstrate the operational procedures and safety practices that are commonly used in the consumer services industry.
B4.0
Pathway Standard
Understand essential consumer protection laws and regulations.
B5.0
Pathway Standard
Summarize consumer rights and responsibilities in the consumer services industry.
B6.0
Pathway Standard
Communicate the significance of national and international influences, current events, and diversity within the consumer services industry.
B7.0
Pathway Standard
Compare and contrast customer relationships and their impact on businesses and employees in the consumer services industry.
B8.0
Pathway Standard
Use the skills and techniques needed to prepare advertising, public relations, and informational materials for consumers.
B9.0
Pathway Standard
Summarize important consumer programs and services provided by energy, environmental, and resource management businesses.
B10.0
Pathway Standard
Research the basic procedures required to research, test, label, and demonstrate products to provide information needed by employees, consumers, and clients.
B11.0
Pathway Standard
Practice personal financial management, its effects on the economy, and career, personal, and family goals.
B12.0
Pathway Standard
Explore the effect of the U.S. economic system on personal income, financial management, individual and family security, and consumer decisions.
C1.0
Pathway Standard
Describe the structure of the education industry and its role in local, state, and global economies.
C2.0
Pathway Standard
Name operational procedures and organizational policies at various levels in education.
C3.0
Pathway Standard
State specific applications of government regulations in the education industry.
C4.0
Pathway Standard
Practice critical emergency and disaster procedures at a school site.
C5.0
Pathway Standard
Summarize important elements of the physical, intellectual, emotional, and social development of children and adolescents.
C6.0
Pathway Standard
Use positive interaction, guidance, and discipline in the educational environment.
C7.0
Pathway Standard
Explain the role and purpose of standards-based instruction and assessment.
C8.0
Pathway Standard
Compare basic principles and practices of good nutrition and health and wellness for children.
C9.0
Pathway Standard
Assess how to communicate and interact effectively with families and community groups.
C10.0
Pathway Standard
Integrate the process of developing quality teaching materials and resources for classroom instruction.
C11.0
Pathway Standard
Evaluate the role of instructional staff in supporting the learning process.
C12.0
Pathway Standard
Formulate the components of effective after-school and recreational programs for individuals and groups.
D1.0
Pathway Standard
Recognize important aspects of the family and human services industry and the role of the industry in local, state, national, and global economies.
D2.0
Pathway Standard
Describe the principles of effective workforce and organizational management, including the roles and responsibilities of management and employees.
D3.0
Pathway Standard
Locate the facilities and operational procedures used in the family and human services industry.
D4.0
Pathway Standard
Adhere to the laws and regulations that affect providers of family and human services and their diverse clients.
D5.0
Pathway Standard
Interpret the stages of human development and the related needs of individuals and families.
D6.0
Pathway Standard
Apply the basic principles that promote health and well-being throughout the life span.
D7.0
Pathway Standard
Practice important safety, emergency, and disaster procedures to use for a variety of populations.
D8.0
Pathway Standard
Develop interpersonal skills required to interact effectively with individuals and families of all ages and abilities.
D9.0
Pathway Standard
Integrate positive guidance and its application in helping individuals and families.
D10.0
Pathway Standard
Facilitate daily living activities of individuals and families.
D11.0
Pathway Standard
Distinguish common problems and crises affecting individuals and families of all ages.
D12.0
Pathway Standard
Advocate for the importance of social involvement for individuals and families.
A1.1
Performance Indicator
Describe the organizational structures in early childhood education, child care, and development facilities.
A1.2
Performance Indicator
Explain the effect of the child care and development industry on state and local economies.
A1.3
Performance Indicator
Understand the interdependence of various career roles and how those roles contribute to the success of the child care and development program or work site.
A1.4
Performance Indicator
Research the functions and roles of the various careers in the child care and development industry.
A1.5
Performance Indicator
Identify the components of professionalism and how to practice professional behaviors.
A1.6
Performance Indicator
Analyze the legislative, economic, educational, and social trends that affect the child care and development industry.
A2.1
Performance Indicator
Identify the operational procedures at various types of facilities and their importance to the success of the organization.
A2.2
Performance Indicator
Understand the operational policies and procedures related to early education, child care, and development program components (e.g., adult–child and adult–guardian interaction, physical environment, health, safety, nutrition, curriculum, and assessment).
A2.3
Performance Indicator
Explain the importance of, and procedures for, keeping child and classroom records and documentation.
A2.4
Performance Indicator
Summarize appropriate business systems that help with billing, ordering, budgeting, collecting fees, and reporting requirements.
A2.5
Performance Indicator
Illustrate the workforce management strategies that are effective for planning, making decisions, sharing responsibility, and negotiating.
A3.1
Performance Indicator
Recognize the standards and licensing regulations for child care facilities.
A3.2
Performance Indicator
Identify the educational and industry-related requirements for child care facilities staff.
A3.3
Performance Indicator
Understand how local, state, and federal laws and regulations for child care facilities are enforced by regulatory agencies.
A3.4
Performance Indicator
Adhere to the health, safety, regulatory, and procedural requirements for the work site.
A3.5
Performance Indicator
Summarize the employer and employee responsibilities for complying with laws and regulations affecting the needs, interests, and rights of young children.
A3.6
Performance Indicator
Detect the indicators of child abuse or neglect and the responsibilities of staff as mandated reporters.
A4.1
Performance Indicator
Understand the state and federal environmental and safety regulations and the use of Material Safety Data Sheets (MSDS) as they relate to the child care and development industry.
A4.2
Performance Indicator
Implement the staff procedures, duties, and responsibilities related to safety, emergency, and disaster preparedness plans.
A4.3
Performance Indicator
Demonstrate how and when to use certified first aid, cardiopulmonary resuscitation (CPR), and other emergency procedures.
A4.4
Performance Indicator
Predict the typical hazards at the work site and know procedures and practices that contribute to a safe and healthy environment.
A5.1
Performance Indicator
List the biological and environmental factors that influence the development of infants, toddlers, and children.
A5.2
Performance Indicator
Describe the developmental stages of infants, toddlers, and children.
A5.3
Performance Indicator
Summarize the ways in which diversity, family, and culture influence the development of children.
A5.4
Performance Indicator
Understand the importance of including infants, toddlers, and children with special needs.
A5.5
Performance Indicator
Analyze the importance of observational assessment and how to link assessment findings to individualized child planning.
A5.6
Performance Indicator
Evaluate the importance of learning environments, experiences, and interactions and their connections to each stage of physical, intellectual, social, and emotional development.
A5.7
Performance Indicator
Defend the benefits of parental involvement to the development of a child's physical, intellectual, emotional, and social growth and development.
A6.1
Performance Indicator
Describe how to help children develop a positive self-image and self-esteem and develop self-discipline and respect for oneself and others.
A6.2
Performance Indicator
Use the importance of building positive relationships between the caregiver, children, and families to provide effective guidance and discipline.
A6.3
Performance Indicator
Diagram the elements of positive guidance and discipline techniques that are based on the stages of children's development.
A6.4
Performance Indicator
Identify practical strategies for finding positive solutions to common behavioral problems.
A6.5
Performance Indicator
Plan and demonstrate how the staff can adjust the environment to promote a child's independence and personal and social competence.
A7.1
Performance Indicator
Describe the components of an effective learning environment that reflects children's interests and developmental needs.
A7.2
Performance Indicator
Identify the early childhood education classroom learning areas and the contribution of each to the development of children.
A7.3
Performance Indicator
Classify multiple ways of promoting children's learning at different developmental stages and ages by using the continuum of teaching behaviors from directive to nondirective.
A7.4
Performance Indicator
Demonstrate appropriate teaching techniques and interaction styles for working with children of varying ages, learning styles, and cultural backgrounds.
A7.5
Performance Indicator
Illustrate the ways in which classroom environments promote productive interaction among children and adults to create a positive atmosphere and sense of community.
A7.6
Performance Indicator
Research and present the major learning theories and curriculum models and evaluate their application in early childhood education programs.
A8.1
Performance Indicator
Develop components of a developmentally appropriate curriculum in each area of the balanced daily routine: indoor/outdoor, quiet/active, individual and small group/large group, large muscle/small muscle, and child-initiated and staff-initiated activities.
A8.2
Performance Indicator
Observe children and document the observations in a factual and anecdotal format tying observations to developmental milestones.
A8.3
Performance Indicator
Integrate language acquisition strategies and support for English-language learners.
A8.4
Performance Indicator
Plan and conduct activities that reinforce foundation skills, reflect an integrated and emergent curriculum, and support school readiness.
A9.1
Performance Indicator
List the procedures used to clean a facility that follow a logical sequence and universal health precautions.
A9.2
Performance Indicator
Practice the procedures for preventing the spread of infections and illnesses, including those for food-borne pathogens.
A9.3
Performance Indicator
Use the appropriate sanitation and hygiene techniques for infants, toddlers, children, and staff.
A9.4
Performance Indicator
Communicate the proper procedures to follow when preparing and serving nutritional snacks and meals, including those that foster independent eating practices and promote good nutrition and hygiene habits.
A9.5
Performance Indicator
Recognize, describe, and report signs and symptoms of illness, injury, discomfort, or special needs in infants, toddlers, and children.
A10.1
Performance Indicator
Name the benefits of establishing strong relationships with families and communities.
A10.2
Performance Indicator
Interpret how positive family–staff relationships, family members, and the community contribute to the physical, intellectual, social, and emotional development of the child.
A10.3
Performance Indicator
Compare and contrast how language, culture, and educational backgrounds may affect family structures and communication within and among families and communities.
A10.4
Performance Indicator
Devise ways to use opportunities throughout the daily routine to build trusting relationships and effective communication with families and others.
A10.5
Performance Indicator
Advocate for high-quality programs and services for children and families.
A11.1
Performance Indicator
Select and develop age-appropriate and developmentally appropriate teaching materials and resources.
A11.2
Performance Indicator
Use the appropriate and current instructional technology and equipment to develop program materials and support learning.
A11.3
Performance Indicator
Evaluate the various types and sources of quality, age-appropriate, and developmentally appropriate materials and equipment.
A12.1
Performance Indicator
Define the strategies for supervising and maintaining a supportive learning environment for infants, toddlers, and children.
A12.2
Performance Indicator
Understand the established standards and the standard operating procedures in classrooms, libraries, halls, and bathrooms and on the school grounds.
A12.3
Performance Indicator
Classify the typical learning challenges that students encounter in curricular areas.
A12.4
Performance Indicator
Implement planned activities to facilitate multidisciplinary learning and reinforce concepts.
A12.5
Performance Indicator
Differentiate how to provide instructional assistance to small and large learning groups.
A12.6
Performance Indicator
Identify and compile samples used for assessing a child and developing a portfolio.
B1.1
Performance Indicator
Identify the ways in which national and international policies and procedures affect the daily operations of a consumer services organization.
B1.2
Performance Indicator
Summarize the legislative, economic, educational, and social trends that affect careers in the consumer services industry.
B1.3
Performance Indicator
Explain the effect of this industry on businesses and the state's economy.
B1.4
Performance Indicator
Identify the ways in which industries, companies, and agencies provide consumer information and services.
B1.5
Performance Indicator
Communicate the role of consumer affairs personnel in an organization.
B2.1
Performance Indicator
Explain the outcomes of effective leadership and management, such as profitability, solvency, productivity, consumer and client satisfaction, and business growth.
B2.2
Performance Indicator
Demonstrate the main workforce management strategies, such as shared responsibilities and negotiation, collaboration/consensus building, and communication.
B2.3
Performance Indicator
Summarize the interrelationship and interdependence and diversity of management and employees as they relate to workforce productivity.
B2.4
Performance Indicator
Use organizational procedures and tools, such as business plans, budgets/financials, spreadsheets for payroll and inventories, recordkeeping, and communication with consumers.
B3.1
Performance Indicator
Define the correct technical terms to describe products, procedures, and equipment specific to the consumer services industry.
B3.2
Performance Indicator
Demonstrate the procedures for preparing, expediting, and tracking forms needed for requisitioning supplies and materials.
B3.3
Performance Indicator
Analyze the purpose of, and information in, Material Safety Data Sheets (MSDS).
B4.1
Performance Indicator
Recall and chart the evolution of consumer protection legislation.
B4.2
Performance Indicator
Describe the role of local, state, and national public and private agencies in consumer and business protection.
B4.3
Performance Indicator
Identify the effects of environmental laws and safety regulations on consumers.
B4.4
Performance Indicator
Explain the legal implications of a contract and interpret the consequences of consumer actions related to various types of contracts.
B4.5
Performance Indicator
Illustrate essential consumer protection laws and regulations commonly used in the consumer services industry.
B5.1
Performance Indicator
Identify effective strategies and laws that consumers can use when exercising their rights and useful methods for resolving complaints.
B5.2
Performance Indicator
Demonstrate how individuals can have an effect on the legislative process as it relates to consumer regulations.
B5.3
Performance Indicator
Illustrate the various advertising techniques with respect to consumer rights, marketing, technology, and point of sale methods.
B5.4
Performance Indicator
Analyze the effect of consumer protection laws on the cost and quality of goods and services.
B5.5
Performance Indicator
Diagram the effects of identity theft on diverse individuals, businesses, and local economies.
B6.1
Performance Indicator
Identify the national and international issues that affect consumers.
B6.2
Performance Indicator
Analyze the influence of different global industries, economies, regulations, and political and economic systems on the consumer services industry.
B6.3
Performance Indicator
Predict how aspects of diversity, such as culture, age, socioeconomic, gender, language, and abilities, affect consumer services.
B7.1
Performance Indicator
Identify the factors that contribute to quality customer relationships.
B7.2
Performance Indicator
Demonstrate the methods used to establish trust between a client and a customer service employee.
B7.3
Performance Indicator
Explain how the customer's point of view and suggestions affect management policies and decisions.
B7.4
Performance Indicator
Assess customer needs or desires and recommend products and services.
B7.5
Performance Indicator
Discern logical, legal, ethical, and expedient solutions to consumer concerns by empowering employees to resolve consumer issues at the lowest level.
B7.6
Performance Indicator
Illustrate how the Internet and new technology, including social media, improve communication and facilitate business operations, as well as can harm or improve a business reputation.
B8.1
Performance Indicator
Identify the local, state, national, and international agencies, organizations, and media resources that provide current consumer information, including Internet and social media.
B8.2
Performance Indicator
List the tools and techniques used for communicating with consumers, including those used for advertising.
B8.3
Performance Indicator
Demonstrate how to prepare and deliver materials and presentations that consumers will understand, such as videos, visual presentations, media kits, public service announcements, and fact sheets.
B8.4
Performance Indicator
Develop communications, timelines, agendas, schedules, meeting arrangements, and advertising media for public relations activities.
B8.5
Performance Indicator
Analyze public relations plans in terms of their effect on customer relations and the operations of an organization.
B9.1
Performance Indicator
Identify the various sources of energy available to consumers and the strategies that improve energy efficiency.
B9.2
Performance Indicator
Explain the environmental impact of residential and commercial waste disposal and recycling issues.
B9.3
Performance Indicator
Compare the costs and benefits of consumer programs for consumers, communities, and businesses.
B10.1
Performance Indicator
Identify the trends that affect customer demand for products and services, including green products, to promote environmental friendliness and sustainability.
B10.2
Performance Indicator
Describe the purpose and significance of market research before a new product or service is developed and introduced.
B10.3
Performance Indicator
Describe the standard testing procedures and strategies used to analyze data and integrate findings to revise products.
B10.4
Performance Indicator
Explain the industry standards and government regulations that require specific information to be included on labels and care instructions.
B10.5
Performance Indicator
Compare features, benefits, prices, product information, styles, and performance of goods.
B10.6
Performance Indicator
Plan, produce, and evaluate demonstrations that educate consumers and promote a variety of products.
B11.1
Performance Indicator
Describe the effects of short-term and long-term financial plans on consumer decisions.
B11.2
Performance Indicator
Define and identify credit terminology, credit ratings and sources, costs of credit, and risks and benefits of credit.
B11.3
Performance Indicator
Identify ways to resolve credit issues and explain the effect of credit issues on the consumer and the economy.
B11.4
Performance Indicator
Illustrate the costs of bankruptcy to the individual, the consumer, the institution, and the economy.
B11.5
Performance Indicator
Analyze budgets for a variety of individuals and families in accord with estimated income, needs, desires, goals, and lifestyles.
B11.6
Performance Indicator
Analyze, describe, and contrast various types of investments and risk assessment programs.
B12.1
Performance Indicator
Describe the interrelationship between the economy and consumer spending and saving.
B12.2
Performance Indicator
Explain inflation and recession and how they affect the financial status of individuals and families.
B12.3
Performance Indicator
Compare the services provided by various financial institutions and departments of government.
B12.4
Performance Indicator
Review Truth in Lending legislation and California's Rosenthal Act related to consumers and their rights.
C1.1
Performance Indicator
Identify the effect of the education industry on state and local economies.
C1.2
Performance Indicator
Describe the basic structure of public education in California (e.g., prekindergarten through grade twelve, community college, the California State University, the University of California), as well as private institutions.
C1.3
Performance Indicator
Understand the legislative, economic, and social trends that affect the education industry.
C1.4
Performance Indicator
Explain the differences in organizational structures at educational facilities, including relationships and interactions among personnel.
C2.1
Performance Indicator
Identify the business procedures related to the acquisition of supplies and collection of fees.
C2.2
Performance Indicator
Recognize the main workforce management strategies in education (e.g., shared responsibility and negotiation).
C2.3
Performance Indicator
Implement appropriate procedures at the classroom level (e.g., attendance; observations; evaluations; illness, incident, accident, and injury reports).
C3.1
Performance Indicator
Describe the critical health and safety procedures that are used at a school site.
C3.2
Performance Indicator
Identify the indicators of child abuse and neglect and the role of the mandated reporter.
C3.3
Performance Indicator
Locate and understand the credentialing requirements for teachers of students in prekindergarten through community college.
C4.1
Performance Indicator
Identify state and federal environmental and safety regulations and the use of Material Safety Data Sheets (MSDS) as they relate to the education industry.
C4.2
Performance Indicator
Recognize the typical hazards at the work site and know the procedures and practices that contribute to a safe and healthy environment.
C4.3
Performance Indicator
Describe the staff procedures, duties, and responsibilities related to safety, emergency, and disaster preparedness plans.
C4.4
Performance Indicator
Demonstrate how to use certified first aid, cardiopulmonary resuscitation (CPR), and other emergency procedures.
C5.1
Performance Indicator
Identify how typical and common atypical developmental patterns affect the educational progress of children and adolescents.
C5.2
Performance Indicator
Explain the role of family involvement in the physical, intellectual, emotional, and social development of children and adolescents.
C5.3
Performance Indicator
Diagram factors in heredity, family, culture, diversity, economic, abilities, and environment that may influence the development of children and adolescents.
C5.4
Performance Indicator
Assess and evaluate evidence-based educational practices for the inclusion of children and adolescents with special needs.
C6.1
Performance Indicator
List common behavior problems, possible causes, and develop potential positive solutions.
C6.2
Performance Indicator
Define the types of positive guidance techniques that are used in various ages and stages of a child's development.
C6.3
Performance Indicator
Demonstrate how to support the development of a positive self-image and self-esteem as well as independence and respect for oneself and others.
C6.4
Performance Indicator
Practice strategies for building relationships and effective classroom management, including appropriate guidance and discipline.
C6.5
Performance Indicator
Develop strategies for building relationships with all stakeholders.
C7.1
Performance Indicator
Identify relevant curriculum standards and demonstrate their use in instruction.
C7.2
Performance Indicator
Understand the processes, implementations, and educator responsibilities of individualized education programs (IEPs) and Section 504 plans of the Rehabilitation Act and the Americans with Disabilities Act.
C7.3
Performance Indicator
Understand the types, important elements, and purposes of student assessments.
C7.4
Performance Indicator
Explain the process of assessment for early identification of remedial needs or other interventions.
C7.5
Performance Indicator
Use the basic components of effective standards-based lesson plans appropriate for varying ages, learning styles, and diverse cultural backgrounds and abilities to write lesson plans.
C7.6
Performance Indicator
Practice using teaching strategies that promote student learning, critical thinking, and problem solving.
C7.7
Performance Indicator
Identify relevant curriculum standards, their significance to student success, and demonstrate their use in instruction.
C8.1
Performance Indicator
Describe crucial safety and sanitary procedures to follow in the classroom related to good nutrition and health.
C8.2
Performance Indicator
Identify services available to at-risk students and how to link students to resources.
C8.3
Performance Indicator
Apply appropriate sanitation, health, and hygiene procedures for preventing the spread of infections and illnesses and for responding to allergic reactions.
C8.4
Performance Indicator
Research the nutritional needs of children and the allergies commonly associated with food.
C8.5
Performance Indicator
Detect common indicators of nutrition-related disorders and diseases.
C9.1
Performance Indicator
Recognize the factors that influence effective communication between the school and home and how to foster familial involvement.
C9.2
Performance Indicator
Summarize the ways in which age, abilities, language, culture, economics, and educational backgrounds may affect communication within and among families and the school.
C9.3
Performance Indicator
Explain issues of diversity and how to exhibit sensitivity to cultural differences.
C10.1
Performance Indicator
Evaluate various types and sources of quality, developmentally appropriate materials and equipment.
C10.2
Performance Indicator
Demonstrate the appropriate use of current and emerging technology to develop instructional materials and support learning.
C10.3
Performance Indicator
Assess available materials and resources for quality, accuracy, relevance, and grade appropriateness.
C10.4
Performance Indicator
Design grade-appropriate instructional materials and resources, including those that augment educational materials adopted by the State Board of Education.
C11.1
Performance Indicator
Name behavior standards expected of students in classrooms, libraries, and bathrooms on the school grounds and during educational and recreational trips.
C11.2
Performance Indicator
Demonstrate techniques for providing positive feedback on student work, attendance, and classroom performance.
C11.3
Performance Indicator
Explain how to help the teacher with student instruction, assessment, and confidentiality.
C11.4
Performance Indicator
Analyze a variety of individual and group teaching strategies and learning theories that promote effective learning.
C11.5
Performance Indicator
Research the common typical and atypical learning challenges for students in a variety of curricular areas.
C12.1
Performance Indicator
List the purposes of after-school and recreational activities.
C12.2
Performance Indicator
Summarize the important components and typical age-appropriate or ability-appropriate activities of various after-school and recreational programs.
C12.3
Performance Indicator
Assess the recreational interests and needs of individuals and groups and develop appropriate activities.
D1.1
Performance Indicator
Describe the ways in which agencies and organizations provide family and human services.
D1.2
Performance Indicator
Communicate the role and effect of this industry on individuals, families, and the state's economy.
D1.3
Performance Indicator
Explore the legislative, economic, and social trends that have an effect on careers in the family and human services industry.
D1.4
Performance Indicator
Diagram the organizational structure and hierarchy that shows the relationships and interactions among departments in both public and private sectors of this industry.
D2.1
Performance Indicator
Define the outcomes of effective leadership and management, such as profitability, solvency, productivity, positive work environment, and client satisfaction.
D2.2
Performance Indicator
Practice the main workforce management strategies, such as shared responsibilities, collaboration, consensus-building, and communication.
D2.3
Performance Indicator
Compare the interrelationship, interdependence, and diversity of management and employees as they relate to workforce productivity.
D2.4
Performance Indicator
Experiment with using organizational procedures and tools, such as business plans, budgets/financials, spreadsheets for payroll and inventories, recordkeeping, and communication with consumers.
D2.5
Performance Indicator
Create a plan of how to identify and gain access to various sources of funding and services that serve individuals, families, and communities.
D3.1
Performance Indicator
List the various types of care facilities that promote the independence of clients.
D3.2
Performance Indicator
Describe the operational procedures related to quality control, inventory control, maintenance, storage, security, mailing, receiving, billing, and payment.
D3.3
Performance Indicator
Become familiar with various types of liability, insurance policies, code compliance, service agreements, and contracts.
D3.4
Performance Indicator
Evaluate facilities for the safety, well-being, and needs of diverse clients.
D4.0
Performance Indicator
Recognize the local, state, and federal laws, regulations, and agencies established to protect children, adolescents, and adults, including older adults and other persons with special needs and abilities.
D4.2
Performance Indicator
Identify the ways in which local, state, and federal regulations and laws are enforced by regulatory agencies, including the California Occupational Safety and Health Administration, the Americans with Disabilities Act, and the Health Insurance Portability and Accountability Act.
D4.3
Performance Indicator
Understand the typical policies and procedures established by employers to comply with local, state, and federal regulations and laws.
D5.1
Performance Indicator
Identify the behaviors and resources that foster the health and well-being of individuals and families.
D5.2
Performance Indicator
Classify common needs, problems, and adjustments associated with life changes.
D5.3
Performance Indicator
Develop ways to enhance the social and emotional health of individuals and families.
D5.4
Performance Indicator
Diagram the characteristics and changing needs of the various stages of development throughout the life span.
D5.5
Performance Indicator
Assess the special needs of clients and identify resources and agencies that provide services.
D6.1
Performance Indicator
Select strategies that promote good health practices for all ages.
D6.2
Performance Indicator
Recognize and describe signs and symptoms of health, illness, discomfort, and disease.
D6.3
Performance Indicator
Evaluate foods in terms of their economic and nutritional value.
D6.4
Performance Indicator
Plan and demonstrate exercise activities that are enjoyable, safe, and appropriate for the individual needs of clients.
D6.5
Performance Indicator
Plan and prepare snacks and meals that meet the dietary needs of persons, including those with special dietary needs, by using sanitary and safe food-handling procedures.
D7.1
Performance Indicator
Recognize how to establish and promote good safety habits for all ages.
D7.2
Performance Indicator
Discern the causes and preventions of common accidents and injuries.
D7.3
Performance Indicator
Identify the specific health considerations of persons with disabilities.
D7.4
Performance Indicator
Practice the correct procedures for dealing with emergencies and disasters.
D7.5
Performance Indicator
Perform the procedures for basic first aid and cardiopulmonary resuscitation (CPR) for infants, children, and adults.
D7.6
Performance Indicator
Comply with the procedures that prevent the spread of illnesses, infections, and diseases, including blood-borne pathogens.
D8.1
Performance Indicator
Use the strategies that promote positive interaction between individuals, families, and agencies.
D8.2
Performance Indicator
Apply effective ways to communicate and interact with culturally diverse individuals and families, such as using mediation, conflict resolution, and decision-making skills.
D8.3
Performance Indicator
Create effective ways to teach individuals and families communication, mediation, conflict-resolution, and decision-making skills.
D9.1
Performance Indicator
Interpret the concept of positive guidance and its benefits across one's life span.
D9.2
Performance Indicator
Implement positive guidance techniques that are appropriate for clients and that promote independence.
D9.3
Performance Indicator
Predict possible causes of behavior problems and conflict and demonstrate positive solutions, including behavior modification.
D10.1
Performance Indicator
List the tasks of daily living and the types of assistance persons need with these activities, including assistance for persons with special needs.
D10.2
Performance Indicator
Understand the importance of personal care and well-being to the physical and emotional health of clients.
D10.3
Performance Indicator
Demonstrate the importance of privacy, independence, dignity, confidentiality, and respect for clients.
D10.4
Performance Indicator
Develop procedures for shopping, banking, recordkeeping, and other services that will assist clients.
D10.5
Performance Indicator
Research the various types of disabilities, potential barriers, and types of accommodations needed for clients.
D10.6
Performance Indicator
Experiment with important consumer information, such as comparison shopping, disclosure on labels, warranties and guarantees, consumer fraud and identity theft, consumer redress, and consumer rights and responsibilities.
D11.1
Performance Indicator
Summarize the signs of emotional and physical abuse, emotional crises, and mental health issues, such as depression, isolation, substance abuse, stress, elder abuse, financial abuse, and neglect.
D11.2
Performance Indicator
Explain behaviors that require intervention and outside assistance.
D11.3
Performance Indicator
Demonstrate how to provide the information that individuals and families need to make decisions about seeking professional help.
D12.1
Performance Indicator
Defend the value of social, recreational, and educational activities for all ages.
D12.2
Performance Indicator
Locate and evaluate the appropriateness of facilities and community resources for social support, recreational, and educational activities.
D12.3
Performance Indicator
Recommend appropriate community resources for social, recreational, and educational activities to meet client needs for all ages.
D12.4
Performance Indicator
Plan, conduct, and evaluate social, recreational, and educational activities appropriate to the physical, psychological, cultural, and socioeconomic needs of individuals and families.
Framework metadata
- Source document
- CTE Model Curriculum Standards: Education, Child Development, and Family Services (2013)
- License
- CC BY 3.0 US
- Normalized subject
- Career Education